Register my appliance day

The Institute for White Goods Engineers are very happy in adding our support for Register my appliance day as an essential campaign that will save lives.

AMDEA (The Association of Manufactures of Domestic Appliances) are spear heading this campaign as an important but often missed step in the purchase of a new appliance.

As modern living advances the demand for appliance and white goods has increased, add to this the growing population, then it goes with out saying that we will see a rise in the number of faulty appliances hitting news headlines.

AMDEA members have invested millions of pounds in to developing environmentally friendly technology to greatly improve the efficiency of their appliances.

Technology has advanced from mechanically switched to electronically controlled circuits. This makes them more sensitive to their environment but does add greater control.

  1. an average new European washing machine consumes 44% less energy and 62% less water compared to an average washing machine made in 1985.
  2. in refrigeration, today’s best products consume only a quarter of the energy used by a typical refrigerator  made in 1990.

With more complex products on the market it is inevitable that from time to time faults will surface at component level.

Making the Register my appliance campaign vital.

Consumers lead busy lives and often filling in the registry card or going on line to register an appliance can be the last thing on their mind.

We have long felt that the registration proses should and could be done at the point of sale. In most cases the customers details have already been captured.

A simple API link to submit data to the manufactures portal could elevate the £100,000 spent on urging consumers to register their appliance.

This thought is backed up by a YouGov survey, carried out by AMDEA in December 2016, found that less than half (43%) of GB adults usually register their large domestic appliances, which leaves thousands of owners untraceable if a recall is required.

Electrical Safety First, Trading Standards and the Fire Services, including the 46 fire and rescue authorities across England and the Fire Services in Scotland and Wales all add their support to this campaign.

Registration is simple via this link

Register my appliance day

Once selected scroll to the Manufacture


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The Grenfell Tower fire

The enquiry, following the fire in Grenfell Tower which tragically killed 72 people, has heard that the ignition point was probably caused by a poor connection on a Hotpoint FF175BP Fridge Freezer.


Dr John Duncan Glover concluded that last year’s June 14th fire probably began in the Hotpoint FF175BP in the kitchen of Flat 16.


A public inquiry into the disaster, was on Tuesday shown a picture of the connector thought to have overheated and started the fire.

Investigators recovered the evidence from the relay compressor compartment at the rear of the fridge freezer.


Electrical fire expert Dr Glover highlighted the “poor crimp connection”, which increased the resistance across its connection creating heat.

The principal engineer at Failure Electrical, a firm which investigates electrical failures, said spaces seen in images taken from CT scans indicated it had not been “properly crimped”.

“I found voids in all 80 cross-sections indicating the crimp was not nice and tight,” he said.


In a report prepared for the inquiry Dr Glover concluded: “A probable cause of the fire is a poor crimp connection for… an overheated wire connector within the compressor relay compartment for the fridge freezer (Hotpoint Model FF175BP) from Flat 16.”

He said: “The overheating connector in my opinion was the first event that started burning the insulation on the wires that led to a short circuit.”

Dr Glover added: “The overheating of the crimp starts the fire.

“It overheats, it glows, it ignites.”

A spokesperson for Whirlpool said: “We are committed to assisting the Grenfell Tower Inquiry in any way we can as it continues to investigate all the potential origins and causes of the fire and how it spread.

“Separately, we would like to reassure owners of these products that they are safe and they can continue to use them as normal.

“Nothing matters more to us than people’s safety. That’s why as soon as we were made aware of this incident, we launched an investigation into the model of fridge freezer that was said to have been involved.


“Two separate investigations have been carried out – one by the Department for Business, Energy and Industrial Strategy (BEIS), and another by Whirlpool. Both investigations independently found no evidence of any fault with this model and confirmed that it fully complied with all safety requirements. These conclusions have also been verified by the Government’s Chief Scientific Adviser.

“All fridges, freezers, and fridge freezers across all our UK brands – including Hotpoint, Indesit and Whirlpool – are manufactured with solid metal or aluminium laminate flame-retardant back panels.”

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UK Government Launches New Product Safety Strategy

The Office for Product Safety and Standards was created in January 2018 by the Department for Business, Energy and Industrial Strategy, to enhance protections for consumers and the environment and drive increased productivity, growth and business confidence.

The Office takes forward the work of the previous Regulatory Delivery directorate, including Primary Authority and the Regulators’ Code.

We are responsible for building national capacity for product safety and for the development of products that support small business growth and implement the Industrial Strategy vision of simplifying regulation.

We work at the front line with businesses, local and national regulators and consumers to improve regulatory protections and support compliant businesses.

Kelly Tolhurst, The MINISTER FOR SMALL BUSINESS, CONSUMERS AND CORPORATE RESPONSIBILITY says in her opening comments to the Product safety Strategy:

I am pleased to present the first strategy from the Office for Product Safety and Standards. This is an important milestone in our work to enhance and strengthen protections from unsafe goods and the harm they can inflict.

The safety of individuals, families and communities is a top priority for Government. As the new Minister with responsibility for product safety, I am looking forward to working with all of our partners to ensure that everyone can continue to buy and use goods with confidence, today and tomorrow. I want to see an approach to product safety regulation that equips the UK for the future, that embraces all the opportunity that innovation and technology brings us. We need to be thinking not only about the challenges of now but where our economy and our society will be in ten or twenty years, as part of delivering the critical ambitions of the Industrial Strategy.

We already have good protections in place and a healthy business environment that supports enterprise. But we must not be complacent – we must ensure that our approach to regulation responds to changing needs whilst delivering the safety outcomes that every citizen expects. This can only be achieved through determined action and a shared commitment to doing the things that matter, that drive change, and that improve outcomes. This includes firm action to tackle those who endanger the public, using the full suite of tools and powers available.

We have already seen the impact of committed partnership through the Working Group on Product Recalls and Safety – whose powerful recommendations laid the foundation for the Office – and I would like to thank the group for their contribution. I fully believe that collaboration and partnership will be key to delivering the aims set out in these pages.

The potential of increased national capacity for product safety is already being unlocked through the early actions of the Office and its partners – including the publication of the first Code of Practice for recalls and corrective action with the British Standards Institution and dedicated training for hundreds of front line officers, working with the Chartered Trading Standards Institute. Strengthening national capacity for product safety: Strategy 2018-2020 Page 3 of 31

Alongside this strategy, I am publishing a number of related documents. These include the first Delivery Plan for the Office, setting out its priority actions, an Incident Management Plan and a Strategic Research Programme. These build on early progress to provide the firm foundations needed to prepare us for the future. They show our commitment to delivering a trusted product safety system with protection, fairness and competition at its heart. 

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